Privacy Policy
Privacy Policy
Last updated: September 2025
Dex Talent Ltd (“Dex”, “we”, “us” or “our”) understands that your privacy is important to you and that you care about how your Personal Data is used. We respect your privacy and are committed to protecting your Personal Data. We are a ‘controller’ for the activities covered by this Privacy Policy.
This Privacy Policy applies to our collection, use and sharing of your Personal Data when:
making available our website and/or mobile app that link to this Privacy Policy (“Platform”),
using our services and AI tools, including by facilitating, recording and transcribing AI-enabled conversations or interactions, analysing data provided to us and matching candidates with job opportunities, communicating with you regarding job opportunities, making introductions to employers, and providing career coaching, other talent services and associated support (“Talent Services”), and
carrying out associated marketing activities and referral schemes and any other activities described in this Privacy Policy.
For reference, when we refer to “Personal Data”, we mean any information which identifies you as an individual or which otherwise renders you identifiable. When we use the term “GDPR”, we are referring to the UK General Data Protection Regulation.
Content:
Privacy Policy
What Personal Data we collect?
How we use your Personal Data and why?
Automated decision-making
Who we share your Personal Data with?
Transfers outside the UK
Security
Data retention
Your rights
Complaints
Contact details
Updates
What Personal Data we collect?
Sources of Personal Data. We may collect your Personal Data from different sources including:
Directly from you such as when you use the Platform or Talent Services
From third parties such as LinkedIn, data providers we work with, contacts who referred you to us, or employers to whom we introduced you
Automatically through your use of the Platform or the Talent Services
Categories of Personal Data. The Personal Data we may collect about you is outlined in the table below.
Category of Personal Data | What this means |
Contact Data | Your name, email and telephone |
Account Data | Information from your LinkedIn profile and/or CV that you use with the Talent Services, including your name, contact details, photo, work and education experience, skills and interests, and any username or user identification code and password |
Interaction Data | Information you disclose to use in your AI conversations or other interactions with us as a part of the Talent Services, including your interests, ambitions, values, and the opportunities you are interested in |
Referral Data | Information about you and a candidate you refer to our Talent Services |
Financial Data | Information about your remuneration package |
Communications Data | Information you exchange with us, your feedback and your communication preferences |
Technical Data | Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use |
Analytics Data | Statistical demographic or event-based analytics based on your use of the Platform collected through use of Cookies |
No obligation to provide Personal Data. You do not have to provide Personal Data to us. However, where we need to process your Personal Data either to comply with applicable law or to deliver our Platform or the Talent Services, and you fail to provide that Personal Data when requested, we may not be able to provide some or all parts of our Platform and/or the Talent Services. We will notify you if this is the case at the time.
Don’t give us sensitive information. We ask that you do not provide us with any sensitive types of Personal Data (e.g., health-related information, information related to racial or ethnic origin, political opinions, religion or other beliefs, criminal convictions information etc) – whether through the Platform, Talent Services or otherwise.
How we use your Personal Data and why?
We use your Personal Data for the purposes listed below and any associated sharing of Personal Data.
In respect of each of the purposes for which we use your Personal Data, the GDPR requires us to establish a legal basis for that use. Our legal bases for processing your Personal Data described in this Privacy Policy are listed below.
Where we need to perform a contract we have entered into with you or are about to enter into with you (“Contractual Necessity”)
Where it is necessary for our pursuit of legitimate interests and your interests and fundamental rights do not override those interests (“Legitimate Interests”)
Where we need to comply with a legal or regulatory obligation (“Compliance with Law”)
Where we have your specific consent to carry out the processing for the purpose in question (“Consent”)
Purpose | Categories of Personal Data | Legal Basis |
To provide, operate and secure the Platform |
| Legitimate Interests. We have a legitimate interest in ensuring the ongoing security and proper operation of our Platform, our business and associated IT services, systems and networks |
To provide the Talent Services, including by:
|
| Contractual Necessity |
To improve the Talent Services, including to train and fine tune our AI tools, analyse your usage, and help us understand user activity |
| Legitimate Interests. We have legitimate interests in improving our Talent Services and enhance their productivity, reliability, quality and security |
To operate our referral scheme |
| Contractual Necessity |
To administer, operate and improve our business |
| Legitimate Interests. We have a legitimate interest in administering and operating our business (including associated analysis, adaptation and improvement). |
To communicate with you, for example, if you have a question or if we send updates or announcements relating to the Talent Services, and to handle any issues that may arise from such communications |
| Legitimate Interests. We have a legitimate interest in communicating with you and dealing with your contacts with us, as well as handling any issues that may arise from such contacts. |
To communicate with you for marketing purposes |
| Legitimate Interests. We have a legitimate interest in promoting our business and sending marketing. Consent. Applicable in circumstances or in jurisdictions where consent is required under applicable data protection laws for sending of any given marketing communications. |
To comply with applicable laws, lawful requests, and legal process (such as to respond to disclosure orders or similar, as well as investigations or requests from government authorities) | Any and all data types relevant in the circumstances | Compliance with Law |
To protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); to audit our internal processes for compliance with legal and contractual requirements or our internal policies; to enforce the terms of agreements that govern access to the Platform and/or the Talent Services; and to prevent, identify, investigate and deter fraudulent, harmful, unauthorised, unethical or illegal activity, including cyberattacks and identity theft | Any and all data types relevant in the circumstances | Legitimate Interests. We and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety. |
To facilitate or carry out any corporate events (including providing Personal Data to allow third parties to investigate – and, where relevant, to continue to operate – all or relevant part(s) of our operations) | Any and all data types relevant in the circumstances | Legitimate Interests. We and any relevant third parties have a legitimate interest in us providing information to certain third parties who are involved in or assisting with actual or prospective corporate event for these purposes. |
Further uses beyond those described above, but we only do this with your consent or whether those further purposes are compatible with the initial purpose for which Personal Data was collected | Any and all data types relevant in the circumstances | The original legal basis, for ‘compatible further uses’. Consent. Applicable for ‘non-compatible further uses’. |
Automated decision-making
As a part of the Talent Services, we automatically process your Contact Data, Account Data and Interaction Data to match you with opportunities and make recommendations to you.
We use natural language processing to extract and evaluate your skills, experience, qualifications and interests. We compare this information against job descriptions to generate matches we believe to be of mutual interest. The data you submit may influence the roles visible to you on the Dex platform.
Depending on where you are based, you may have the right to request a review of any decision made solely by automated means, to express your point of view, and to contest the decision. To exercise this right, please contact us using the contact details shown below.
Who we share your Personal Data with?
We may share your Personal Data with the following categories of recipient and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection.
Affiliates. Our subsidiaries and affiliates (from time to time).
Employers. Potential employers if you use our Talent Services.
Linked third-party services. Third parties such as LinkedIn who you use to connect as a part of our Talent Services.
Service providers. Third parties that provide services on our behalf or help us operate parts of the Platform or the Talent Services (such as our hosting providers, information technology/security providers, customer support, email delivery, marketing providers, payment processors).
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate in the circumstances.
Parties to corporate events. We may disclose Personal Data in the context of actual or prospective corporate events (e.g., investments in Dex, financing of Dex, or the sale, transfer or merger of all or part of our business, assets or shares), for example, we may need to share certain Personal Data with prospective counterparties and their advisers. We may also disclose your Personal Data to an acquirer, successor, or assignee of Dex as part of any acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which Personal Data is transferred to one or more third parties as one of our business assets.
Transfers outside the UK
We may share your Personal Data with third parties who are based outside the UK, including in the United States.
Where we share your Personal Data with third parties who are based outside the UK, we try to ensure a similar degree of protection is afforded to it by implementing one of the following mechanisms:
Transfers to territories with an adequacy decision. We may transfer your Personal Data to countries or territories whose laws have been deemed to provide an adequate level of protection for Personal Data by the UK Government (from time to time) (e.g., the European Union) or under specific adequacy frameworks approved by the UK Government (from time to time), such as the UK Extension to the EU-U.S. Data Privacy Framework.
Transfers to territories without an adequacy decision. We may transfer your Personal Data to countries or territories are not considered to provide such an adequate level of protection. However, in these cases:
we may use specific appropriate safeguards, which are designed to give Personal Data effectively the same protection it has in the UK – for example, standard-form contracts approved by relevant authorities for this purpose, or
in limited circumstances, we may rely on an exception, or ‘derogation’, which permits us to transfer your Personal Data to such country despite the absence of an ‘adequacy decision’ or ‘appropriate safeguards’ – for example, reliance on your explicit consent to that transfer.
You may contact us using the details below if you want further information on the specific mechanism used by us when transferring your Personal Data outside of the UK.
Security
We employ technical, organisational and physical safeguards designed to protect your Personal Data (including to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed). For example, we limit access to your Personal Data to only those employees and other staff who have a business need to have such access. All such people are subject to a duty of confidentiality.
In addition, we have put in place procedures to deal with potential personal data breaches affecting your Personal Data. In the event of any such breach, we have systems in place to notify and work with applicable regulators where required. In addition, in certain circumstances (e.g., where we are legally required to do so) we may notify you of more serious personal data breaches affecting your Personal Data.
Please note that despite the efforts described above, as our Platform and Talent Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.
Data retention
We are committed to only keeping your Personal Data for so long as we reasonably need to use it for the purposes set out above. This general rule applies unless a longer retention period is required by law.
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require the Personal Data that we have collected about you, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
Your rights
What are your rights?
The GDPR may give you certain rights regarding your Personal Data and how we process it in certain circumstances, meaning you may ask us to take the following actions in relation to your Personal Data:
Access. Provide you with information about our processing of your Personal Data and give you access to your Personal Data. This right always applies.
Correct. Update or correct inaccuracies in your Personal Data. This right always applies.
Delete. Delete your Personal Data where there is no good reason for us continuing to process it - you also have the right to ask us to delete or remove your Personal Data where you have exercised your right to object to processing (see below).
Transfer. Transfer to you or a third party of your choice a machine-readable copy of your Personal Data which you have provided to us where we rely on Contractual Necessity or your Consent.
Restrict. Restrict the processing of your Personal Data, for example if you want us to establish its accuracy or the reason for processing it.
Object. Object to our processing of your Personal Data where we are relying on Legitimate Interests or where we are processing your Personal Data for direct marketing purposes.
Withdraw Consent. When we use your Personal Data based on your Consent, you have the right to withdraw that consent at any time.
Exercising your rights
To exercise any of the rights described above, please contact us using the contact details shown below.
We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfil any request you make will depend on a number of factors (e.g., why and how we are processing your Personal Data), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions. Typically, you will not have to pay a fee to exercise your rights; however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Timing
We try to respond to all legitimate requests within a month of receipt. It may take us longer than a month if your request is particularly complex or if you have made a number of requests; in this case, we will notify you and keep you updated.
Complaints
If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us using the contact details shown below.
If you feel that we have not addressed your complaint adequately, you have a right to complain directly to the UK Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/
Contact details
You can email us at: privacy@meetdex.ai.
Updates
Any changes to this Privacy Policy will be made available here (or another page we notify to you at a later date) and where applicable we might also notify you via email and/or on our Platform.